Multi-Vendor Solutions. One Point of Contact.
With the QDS web-based software tools, managing and tracking your IT hardware systems is easier than it’s ever been. You get the dual benefit of world-recognized brands along with a one-stop shop set-up for managing those systems.
Our web portal gives you instant and secure access to all contract and equipment information 24 hours a day, seven days a week. View assets at a glance, place service calls, see service call history, plan renewals and shop for better pricing, all from the same website. Plus, our dedicated team of customer service professionals monitors contract administration and service delivery—so you don’t have to!
Our web portal makes it easy to:
- Track your IT hardware assets 24/7
- Know exactly where equipment is — or where it’s supposed to be!
- Keep track of ongoing maintenance costs
- Understand exactly when contracts renew and improve budget-planning
- Sort equipment by site, serial number, model number or date range
- Review service call history through online reporting
- Know when calls were closed, what the problem was and if service levels were met
- Place enterprise-wide service calls and across all equipment types
The QDS Multi-Vendor asset tracking and maintenance management portal will:
- Track all of your IT assets and associated support contract detail – whether you bought the hardware or support from us or not!
- Track all OEM service contract detail. Know what you are paying and when support expires.
- Search renewal terms dates on all of your support contracts from one page with a click of a mouse.
As the hardware ages, we have resources where QDS can plug in optional Maintenance Solutions reducing your annual maintenance costs, while extending the life of your IT assets.